Terms and Conditions of Using ezspin4

In this Terms and Conditions document, the following words and expressions carry the meanings stated below, unless the context requires a different interpretation:

• "Platform" refers to the website ezspin4.one and all services provided through it, including online casino, slots, sportsbook and table games.
• "User" or "Member" refers to any individual who has registered an account and is using the ezspin4 services.
• "Account" refers to the registered personal profile record of a user within the ezspin4 system.
• "Balance" refers to the total amount of money in Ringgit Malaysia (RM) available in a user's account at any given time.
• "Bonus" refers to any additional credits, cashback, or promotional incentives given by ezspin4 to eligible users.
• "Wagering" refers to the requirement that a user must wager a specified amount before any bonus funds can be withdrawn.
• "Responsible Gambling" refers to a set of practices and tools provided to help users manage their gambling habits in a healthy way.

ezspin4 account registration is open to individuals who meet the following requirements:

• Aged 21 and above on the date of registration. Users who submit false age information will face immediate account termination.
• A citizen or resident not subject to local legal prohibitions against online gambling.
• Not currently on a self-exclusion list or under an active gambling restriction programme.
• Registering in their own name with accurate, current and truthful information. Using another person's identity is strictly prohibited.

Each individual is only allowed to hold one (1) active account. Registering multiple accounts to obtain extra bonuses or to avoid restrictions is a serious breach of terms and will result in all related accounts being frozen.

ezspin4 reserves the right at any time to request identity verification via a copy of MyKad or other official documents. Failure to provide the requested documents within the stipulated period may result in the account being suspended until the verification process is complete.

ezspin4 supports the following payment methods for deposits and withdrawals:

All withdrawals will be processed within 1 hour after the request is received and verified by the ezspin4 finance team. ezspin4 reserves the right to request additional verification before approving a withdrawal if there is any suspicious activity.

• Withdrawals can only be made to an account or e-wallet registered in the same user's name.
• ezspin4 does not charge any transaction fees, however third-party charges may apply depending on your financial institution.
• ezspin4 reserves the right to delay withdrawals for compliance review purposes related to anti-money laundering (AML).

ezspin4 offers various bonus programmes to eligible members. All bonuses are subject to wagering requirements and time limits specified in each promotional offer. Specific terms for each bonus will be stated at the time the offer is made.

The ezspin4 welcome bonus works as follows: your first deposit receives a 200% bonus up to RM500. Before any funds derived from this bonus can be withdrawn, the bonus amount must be wagered 20 times.

Calculation examples as set out:

• Deposit RM100 → Bonus RM200 → Balance RM300 → Wagering required: RM200 × 20 = RM4,000
• Deposit RM600 → Bonus RM500 → Balance RM1,100 → Wagering required: RM500 × 20 = RM10,000

In addition to the welcome bonus, ezspin4 also offers a VIP programme with four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). Other promotions such as cashback, birthday bonuses and referral programmes may be offered from time to time and will be subject to their respective promotional terms.

All games available on the ezspin4 platform operate using software that has been certified and tested by independent bodies to ensure fair outcomes. This includes slots, table games, live casino, sportsbook and other available games.

• The results of all games are final and cannot be disputed unless there is a proven technical error on the part of the platform.
• In the event of a technical disruption or connection issue during a game, any unresolved wagers may be cancelled and funds returned in accordance with the platform's policy.
• ezspin4 is not responsible for losses caused by internet connection problems on the user's end.
• Each game has its own rules that should be read before playing. Minimum and maximum betting limits vary by game.
• Jackpots and large winnings are subject to a verification process before payment is made.

For the sportsbook and sports betting, all odds and results are based on official data from the relevant sports bodies. Any bet placed after an event has started (except for permitted in-play markets) is void.

Users are prohibited from engaging in any of the following activities while using the ezspin4 platform. Violations of these rules may result in account termination and balance freezing:

• Using automated software, bots, scripts, or any tools designed to place bets automatically without direct human involvement.
• Cooperation or collusion between players to cheat the gaming system or gain an unfair advantage.
• Attempting to hack, disrupt, or manipulate platform functions in any way.
• Using a credit card or payment method that does not belong to you to make deposits.
• Money laundering or suspicious financial activities through the platform.
• Spreading false or misleading information to the ezspin4 support team.
• Any action intended to exploit technical errors or weaknesses in the bonus payment system.

ezspin4 takes the protection of users' personal information seriously. All data collected during the registration process and use of the platform is subject to the ezspin4 Privacy Policy available on our Privacy Policy page.

Your personal information is collected solely for the following purposes:

• Identity verification and user eligibility in line with international compliance requirements.
• Processing deposit and withdrawal transactions securely.
• Providing customer support and resolving any disputes.
• Sending promotional information and service updates (only with your consent).
• Compliance with legal requirements and regulations related to anti-money laundering.

All data is transmitted and stored using industry-standard SSL encryption. ezspin4 will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law or a relevant regulatory body.

Users have the right to close their account at any time by contacting customer support. Prior to closure, all eligible balances will be returned to the user via their preferred payment method, after all applicable wagering requirements have been met.

ezspin4 reserves the right to suspend or terminate a user's account without prior notice in the following situations:

• Violation of the terms and conditions set out in this document.
• Suspected or proven fraudulent activity, money laundering, or other illegal activities.
• The user is found to be under the minimum age of 21 years.
• A request from a relevant authority.
• The user has applied for self-exclusion or has been identified as an individual who needs to be protected from the risks of excessive gambling.

In cases of termination due to fraud, ezspin4 reserves the right to forfeit all balances in the relevant account including the original deposit, without any obligation to provide further explanation.

The ezspin4 platform is provided on an "as-is" basis. While ezspin4 strives to ensure the platform operates without interruption, we do not guarantee that the service will always be available, free from errors, or fully meet user expectations.

• ezspin4 is not responsible for any financial losses incurred by users as a result of betting or investment decisions made using the platform.
• Gambling carries real financial risk. Users are fully responsible for their own playing decisions.
• ezspin4 is not responsible for any indirect, incidental, or consequential damages arising from the use of the platform.
• Information provided on the platform is for entertainment purposes and does not constitute financial advice.

ezspin4 reserves the right to amend, update, or modify any part of these Terms and Conditions at any time. Such amendments will take effect immediately upon publication on this website.

Users will be notified of significant changes through:

• A notification within the platform upon next login.
• An email to the address registered with your account (if related to major changes).
• An "Updated" link showing the latest date at the top of this document.

Continued use of the ezspin4 platform after any amendments are published will be considered acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account by contacting our support team.

For any enquiries regarding these terms and conditions, please contact the ezspin4 customer support team via 24/7 live chat within the platform or by email at [email protected]. We are available to assist in Malay and English.